Elevate your Google Cloud
experience with CNTXT support
Tier Benefits
Standard Support
For workloads under development, get unlimited tech support to troubleshoot, test, and explore.
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Enhanced Support
Designed for production workloads, with fast response times with additional services to optimize your experience with high-quality, robust support and high-quality, robust support.
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Premium Support
Designed for enterprises with critical workloads, with the fastest response time, Customer Aware Support, and a Technical Account Manager.
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Features and Services | |||
Response time for high-impact cases | 4 Hours | 1 Hour | 15 Minutes |
Availability | 8/5 | 24/7 | 24/7 |
Supported Languages | Arabic and English | Arabic and English | Arabic and English |
Unlimited access to support | |||
Technical Support Escalations | |||
Operational Health Reviews | |||
Event Management | |||
Named Technical account manager (TAM) | |||
Cloud support API |
Speak to us today
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