Key Responsibilities:

Company Systems Management:

• Design and execute system integrations to ensure seamless data flow across the ERP, website, and other business systems.
• Manage and maintain the company website and other company solutions, ensuring adherence to security standards.
• Evaluate new tools and technologies for potential integration to improve operational efficiency.
• Oversee the management and upkeep of the company website, ensuring its security, performance, and availability.
• Implement website updates, enhancements, and troubleshoot technical issues in collaboration with external vendors as required.
• Maintain documentation for integration workflows and ensure alignment with business objectives.

ERP System Management:

• Lead the implementation, customization, and configuration of the company’s ERP system.
• Ensure the ERP system operates seamlessly, maintaining data accuracy and integrity.
• Perform regular updates, security patches, and system backups to ensure reliability.
• Diagnose and resolve ERP-related issues, providing user support and training as necessary.
• Continuously assess and optimize ERP performance to meet evolving business needs.

IT Process Improvement:

• Analyze current IT processes, identify inefficiencies, and implement strategic improvements.
• Develop and document IT policies, procedures, and standards for consistency and scalability.
• Advocate for and implement IT best practices, including robust security protocols.

General IT Support:

• Stay updated on emerging technologies, tools, and best practices in systemadministration.
• Actively participate in IT-related projects, contributing technical expertise and solutions.

CNTXT Custom Solutions:

• Develop custom solutions scope of work to fulfill internal function requirements.
• Manage the implementation of new solutions by utilizing internal resources or third-party vendors.
• Provide continuous support and maintenance for CNTXT custom solutions and services.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• 7–14 years of demonstrated experience in system administration roles.
• Proven expertise in ERP systems management (experience with Odoo ERP is a strong advantage).
• Hands-on experience with website administration, including security and performance tuning.
• Solid knowledge of system integration tools and methodologies.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication and collaboration skills, with the ability to engage effectively with technical and non-technical stakeholders.
• Ability to work independently and collaboratively within a team environment.